Frequently Asked
Questions

Download the BrodaMeko mechanic app from the App Store or Google Play it's free to download. Create your profile, upload your government-issued ID and trade verification documents, and submit. Our team reviews and approves applications within 24 hours. Once approved, toggle online and your profile becomes visible to car owners near you.

Absolutely not. BrodaMeko does not charge any registration fee, monthly subscription, or upfront cost to join. It is completely free to download and register. The only fee you ever pay is a 10% commission deducted only after you successfully complete a paid job. No job, no charge. No hidden fees. Ever.

BrodaMeko charges a flat 10% commission on the total service fee for every successfully completed job. This commission is automatically deducted before the payment is disbursed to your wallet. So if you charge ₦10,000 for a job, ₦1,000 is deducted and ₦9,000 is credited to your wallet. There are no upfront costs, no subscription, and no other hidden deductions.

Once a job is marked as completed and confirmed by the car owner, payment is automatically released from escrow and credited directly to your BrodaMeko wallet. For mechanics and towing operators, this happens in line with BrodaMeko's standard settlement timelines — no week-long wait. You can withdraw your wallet balance to your bank account at any time through the app.

Yes, completely. You have full control. You can toggle online or offline at any time if you're offline, no job requests come through. When online, you can choose your service radius, accept or decline individual job requests based on your availability, and manage your schedule entirely from the app. BrodaMeko does not force any job on you.

To complete registration you will need to provide:

• A valid government-issued ID (National ID, driver's licence, voter's card, or passport)
• Trade verification document showing your skill or experience as a mechanic or auto technician
• A clear profile photo
• Your phone number and email address for account setup

All documentation is reviewed manually by the BrodaMeko team within 24 hours.

BrodaMeko has a fair dispute resolution process. If a customer raises a complaint, BrodaMeko admin reviews evidence from both sides impartially within 48 hours. You will be given the opportunity to present your case, share service records, communication logs, or any evidence of the work done. The platform protects honest mechanics unfair claims are investigated thoroughly before any decision is made.

Location services must be enabled while you are actively using the platform. Location data is used to match you with nearby car owners, confirm service delivery, and protect both parties. Disabling location tracking while on an active job may lead to temporary suspension of features including job acceptance and payment disbursement. Location data is used for operational purposes only and handled in line with our Privacy Policy.

If you fail to show up for a confirmed booking without prior notice or a justifiable reason, you will be charged a penalty fee of 5% of the total service fee for that job. Repeated no-shows may result in temporary suspension or permanent deactivation of your account. Always update the app and notify support in advance if you are unable to fulfil a booking.

No. All services for customers you connect with through BrodaMeko must be delivered and paid through the platform. Off-platform transactions are strictly prohibited without prior written consent from BrodaMeko. Any unauthorized service delivered outside the app may result in a cumulative penalty fee. This policy exists to protect both mechanics and car owners through escrow, tracking, and dispute coverage.

Your BrodaMeko reputation is built through real ratings from real customers after every completed job. The higher your rating, the more priority job matches you receive from the algorithm. Mechanics who register early, complete jobs consistently, and maintain great customer ratings will be positioned at the top of the platform when car owners flood in at launch. Start early start strong.

BrodaMeko is launching first in Lagos as an MVP (Minimum Viable Product) strategy focusing on building the most trusted auto-services network in Lagos before scaling. However, BrodaMeko's mission is to build Africa's most trusted auto-services network, which means expansion to other Nigerian cities and eventually beyond is already in the roadmap. Register now to be part of the founding mechanic community.

No. Unauthorised use of the BrodaMeko name, logo, branding, or intellectual property to market or deliver services that have not been authorized through the platform is subject to immediate legal action. BrodaMeko will pursue injunctions, compensation, and enforcement under applicable trademark and business protection laws. Contact BrodaMeko officially if you wish to co-promote your listing.

BrodaMeko has a built-in in-app chat and in-app calling feature. You can message or call customers directly through the app without sharing your personal phone number. This keeps all service-related communication within the platform, protects your privacy, and creates a clear record of all communications in the event of any dispute.

Mechanics who register and build their profiles now get priority placement on the BrodaMeko map when car owners open the app at launch. Early registrants are shown first, receive more job matches, and build their ratings before the platform becomes competitive. There are already 247 mechanics registered across Lagos. Every day you wait, someone else is taking your spot.

BrodaMeko allows spare parts sellers to list their products on the platform and receive orders directly from mechanics and car owners who are physically near their shop. When a user searches for a part on BrodaMeko, nearby sellers appear first based on proximity. Orders are placed and paid for in-app, and sellers manage everything listings, orders, payouts from the seller dashboard.

There is no subscription fee or upfront listing cost to join BrodaMeko as a spare parts seller. Registration and listing are free. BrodaMeko only charges a commission of 5–15% on confirmed, completed orders. The exact commission rate depends on the product category. No sale, no charge. It's that simple.

BrodaMeko charges a commission of 5% to 15% on confirmed completed orders for spare parts sellers. This commission varies by product type and category and is automatically deducted before your wallet is credited. There are no hidden fees, no monthly charges, and no upfront costs. Your full commission breakdown is always visible in your seller dashboard.

For spare parts sellers, payment disbursement occurs seven (7) days after the transaction is marked as completed on the platform. This waiting period allows BrodaMeko to verify the transaction, monitor for disputes, and confirm product authenticity and quality. After the 7-day window clears without a valid dispute, your wallet is credited and you can withdraw to your bank account.

Listing is straightforward. After downloading the seller app and completing registration, go to "My Products" in your dashboard and tap "Add New Part." Upload clear photos of the part, add the part name, description, price, and available quantity. No technical experience is needed the process is simple enough for any shop owner to manage themselves. Your listings become visible to nearby buyers immediately after being approved.

To register your spare parts business on BrodaMeko you will need:

• A valid government-issued ID of the business owner
• Your business name and address
• Contact details (phone number and email)
• Photos of your shop or products

Additionally, as a spare parts seller, you are required by BrodaMeko's Terms of Use to retain verifiable proof of purchase or importation (invoices, import documents, or supplier receipts) for the parts you sell, available on request in the event of a dispute.

All spare part purchases on BrodaMeko come with a 7-day warranty period from the date the transaction is marked as completed. Within this window, buyers can raise complaints about the quality, authenticity, fitness, or performance of the part. As a seller, you are expected to respond to complaints in good faith, provide supporting purchase documentation, and cooperate with BrodaMeko's dispute process. Selling authentic parts and keeping your invoices ready protects you completely.

Your buyers on BrodaMeko include both car owners who need specific parts for their vehicles and verified mechanics on the platform who need to source parts to complete jobs. This dual buyer base retail and wholesale means you can grow both your individual customer sales and your B2B mechanic orders from a single platform.

BrodaMeko uses GPS-based proximity matching to show buyers the nearest available spare parts sellers first. When someone searches for a part, they see sellers ranked by how close they are physically. This means that car owners and mechanics near your shop will discover you first even without you spending anything on marketing. Being on BrodaMeko gives you instant local visibility to high-intent buyers in your area.

If a buyer raises a dispute within the 7-day warranty window, BrodaMeko will hold the payment in escrow and begin an investigation within 48 hours. You will be contacted to provide supporting documentation (invoice, import papers, supplier receipt) proving the authenticity and origin of the part. If you provide satisfactory evidence, the dispute is resolved in your favour and payment is released. Sellers who cannot provide documentation risk partial or full refunds to the buyer, penalties, or suspension.

Yes. Every seller gets access to a clean seller dashboard within the app that shows all your orders, sales history, pending payouts, wallet balance, and every deduction — transparently. No surprises, no hidden charges. You always know exactly what you've earned, what's pending, and what's been deducted in commissions.

BrodaMeko supports the sale of all genuine auto parts and accessories including engine components, tyres, brake pads, batteries, electrical parts, filters, body parts, and more. However, counterfeit, stolen, or unverifiable parts are strictly prohibited. Sellers found to be listing fraudulent parts face immediate suspension and legal action. BrodaMeko is committed to being a trusted marketplace authenticity is non-negotiable.

Sellers from Trade Fair Complex, Ladipo Market, and Apapa Auto Parts are already joining the platform. These are the biggest auto parts markets in Lagos, and early registrants from these hubs are positioning themselves to receive orders before the full car owner launch. If your business is in or near these markets or anywhere in Lagos register now to be part of the first wave.

Yes. All financial transactions on BrodaMeko go through a secure payment channel with escrow protection. Buyers pay through the app, funds are held in escrow, and your wallet is credited upon confirmed delivery. You are never at risk of bad debt or customers refusing to pay. Your full transaction history and wallet balance are always visible and transparent in your seller dashboard.

If a delivery is heading to an area with limited or no network coverage ("Off-Grid"), it must be pre-flagged as an Off-Grid Service during the booking process. As soon as network connectivity is restored, you must manually confirm service commencement and completion within the platform. BrodaMeko may subject Off-Grid bookings to additional verification for safety and accuracy. Always update the app as soon as you regain connectivity.